RmaView

object

الحقول

الاسم	النوع	الوصف
approvedMillimes	`Float!`
completedAt	`DateTime`
contactName	`String`
contactPhone	`String`
createdAt	`DateTime!`
customerHistory	`RmaCustomerHistoryView`	The shopper’s return history, staff views of an identified customer only.
customerId	`String`
customerNote	`String`
decidedAt	`DateTime`
decidedByUserId	`String`
decisionNote	`String`
disputeCaseId	`String`	The dispute case this return was converted into (docs/adr/0116).
disputeSuggestion	`DisputeSuggestionView`	Staff hint: this return looks like a dispute of this kind.
dueAt	`DateTime`
eligibilityOutcome	`ExchangeEligibilityOutcome`	The eligibility verdict frozen at approval (docs/adr/0199).
eligibilitySnapshotJson	`String`	Staff only: the facts, rule and downgrades behind the verdict, as JSON.
exchange	`RmaExchangeSummaryView`	The variant swap when the resolution is `EXCHANGE`.
heldForDispute	`Boolean!`	Frozen by an open dispute: staff cannot decide, refund or expire it.
id	`String!`
imageUrls	`[String!]!`
inspectedAt	`DateTime`
items	`[RmaItemView!]!`
logistics	`ReturnLogisticsView`
messages	`[RmaMessageView!]!`
orderId	`String!`
orderNo	`String!`
overdue	`Boolean!`
pickup	`ReturnPickupView`
pickupCollectedAt	`DateTime`	A Wamia Express driver collected the parcel at this instant; it is on its way back.
policySnapshotJson	`String`	Staff only: the policy snapshot frozen at creation, as JSON.
reason	`RmaReason!`
receivedAt	`DateTime`
refundedMillimes	`Float!`
refunds	`[RefundView!]!`
requestedMillimes	`Float!`
resolution	`RmaResolution!`
restockingFeeMillimes	`Float!`
returnCarrierCode	`String`	Carrier the return selection rules pinned for the return leg at approval (staff only; docs/adr/0199).
returnCarrierRuleId	`String`	The return selection rule that named it.
returnDeadlineAt	`DateTime`
returnFeeMillimes	`Float!`
returnMethod	`RmaReturnMethod`	How the parcel comes back: a Wamia Express driver, a drop-off or a carrier; null while nobody chose (docs/adr/0198).
returnShipment	`RmaReturnShipmentView`	The carrier « Échange » shipment while the return goes through the door swap.
returnShippingPayer	`RmaPayer`
riskHold	`RmaRiskHoldView`	Staff only: the wallet hold of a door exchange, when one was placed.
rmaNo	`String!`
sellerContestedAt	`DateTime`	The store contested the return and asked Wamia to arbitrate (docs/adr/0116).
status	`RmaStatus!`
unreturnedReportedAt	`DateTime`	Staff only: when the carrier was asked about a product that never came back.

الحقول

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